999f Privacy Policy
Protecting your personal information is our priority. Learn in detail here how 999f collects, stores, and keeps your data secure.
Important Notice: This privacy policy applies to all members using the 999f platform. By continuing to use 999f's services, you agree to the terms of this policy. If this policy changes, you will be notified accordingly.
Introduction and General Information
999f is an online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users and are committed to ensuring the protection of your personal information.
This privacy policy explains what types of information 999f collects, how that information is used, who it may be shared with, and what steps we take to protect your information. This policy applies to the website https://999f.lat and all related services.
If you have any questions or concerns about this privacy policy, contact us at [email protected] or use our 24/7 live chat service.
What Information We Collect
2.1 Information You Provide Directly
Information you provide directly during registration and account management:
- Full name and date of birth
- Email address
- Mobile number
- Identity verification documents (national ID card or passport)
- Financial transaction details (bKash, Nagad, Rocket account numbers)
- Residential address
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device information
- Browser type and version
- Operating system information
- Login time and date
- Browsing activity on the platform
- Cookie and session data
2.3 Transaction-Related Information
We store your deposit and withdrawal history, betting details, records of bonus and promotion use, and account balance information. The minimum deposit amount on the 999f platform is ৳500 and the minimum withdrawal amount is ৳1,000. All such financial transaction data is securely logged.
Purpose of Information Use
999f uses your personal information for the following purposes:
3.1 Account Management and Service Delivery
We use your information to create, manage, and secure your account. This information is essential for login verification, password recovery, and account protection.
3.2 Financial Transaction Processing
Your payment information is used to process deposits and withdrawals through bKash, Nagad, and Rocket. Withdrawals are generally completed within 10 to 45 minutes.
3.3 Identity Verification and Age Confirmation
999f is a platform for people aged 21 and above only. By verifying your identity documents, we confirm that you meet this age requirement.
3.4 Customer Support
Your information is used to resolve issues through our 24/7 Bengali live chat service. By reviewing your account and transaction history, our support team can respond quickly and effectively.
3.5 Fraud and Misconduct Prevention
We analyze transaction and login data to identify suspicious activity and maintain platform security. This is necessary to protect all users.
3.6 Compliance with Legal Obligations
We retain necessary information to comply with applicable laws and regulations and to cooperate with legal processes.
Information Sharing and Disclosure
999f does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Financial information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket. These services operate under their own privacy policies.
4.2 Technology Partners
Game providers such as Pragmatic Play, JILI, Spribe, and PG Soft may process certain technical data to ensure a secure gaming environment. This data processing follows contractually agreed security standards.
4.3 Legal Authorities
We may be required to provide necessary information in response to court orders, legal obligations, or valid requests from government authorities.
Our commitment: Outside of the circumstances listed above, we never share your personal information with third parties. Protecting the privacy of your information is a core responsibility of 999f.
Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files that your browser stores on your device when you visit our website. They are used to improve your experience and ensure security.
5.2 Cookies We Use
- Essential cookies: Required for login sessions and security
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Help improve platform performance
5.3 Cookie Control
You can accept or reject cookies by changing your browser settings. Keep in mind that disabling certain essential cookies may cause some parts of the 999f platform to not work properly — particularly login and payment-related functions.
Data Security Measures
999f applies industry-standard technical and organizational measures to protect your personal information:
- SSL Encryption (SSL/TLS): All data between your browser and our servers is transmitted through an encrypted connection.
- Database Encryption: Stored sensitive information is kept in an encrypted state.
- Two-Factor Authentication: An additional layer of security is ensured when accessing your account.
- Regular Security Audits: Our systems are reviewed regularly to identify and address vulnerabilities.
- Access Control: Only authorized staff can access the information they need.
- Firewall Protection: Advanced firewalls are used to prevent unauthorized access.
Please note that no method on the internet is 100% secure. We make every effort to protect your information, but no organization can guarantee complete security.
Data Retention Period
999f retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
7.1 Active Accounts
While your account is active, we retain all necessary information. This information is essential for providing services.
7.2 After Account Closure
Even after your account is closed, certain information may be retained for a defined period for the purposes of meeting legal obligations, resolving disputes, and preventing fraud.
7.3 Financial Records
Transaction data and financial records are retained for the period required under applicable legal regulations. Retaining this information is part of our legal obligations.
Your Data Rights
As a 999f user, you have the following rights over your own personal information:
8.1 Right to Access Information
You can log in to your account at any time to view stored information. For detailed information, contact us at [email protected].
8.2 Right to Correct Information
If any information in your profile is incorrect or incomplete, you can request a correction. Our support team will update the information after the necessary verification.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Right to Object to Processing
In certain cases you may object to the processing of your information. We will review such requests and take appropriate action.
Exercising your rights: To exercise any of the rights above, email [email protected] or use our 24/7 live chat service. We will process your request as quickly as possible.
Protection of Minors' Information
999f is an adults-only platform. Only people aged 21 and above may use this platform. We do not knowingly collect personal information from minors.
Age verification is mandatory at registration. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the collected information.
If you believe a minor is using our platform, please notify us at [email protected].
Policy Changes and Updates
999f may update this privacy policy from time to time. In the event of changes, we will notify you in the following ways:
- The "Last Updated" date on this page will be changed
- For significant changes, a notification will be sent to your registered email
- An alert about notable changes may be shown when you access the platform
Continuing to use the 999f platform after any changes will indicate that you have accepted the updated privacy policy. You should therefore review this page regularly.
Contact and Complaints
Email Contact
Contact us for any questions, concerns, or requests related to the privacy policy:
We generally try to respond to your email within business days.
Live Chat Support
For immediate assistance, use our 24/7 Bengali live chat service. Our trained team is ready to serve you seven days a week, twenty-four hours a day.
Quick assistance on urgent privacy matters is also available through live chat.
Related policies: Please also read our Terms and Conditions and Responsible Gaming policy. Together these documents clarify your rights and responsibilities on the 999f platform.