999f Terms and Conditions

Introduction and Definitions

These terms and conditions ("Terms") form a binding legal agreement between the user ("you" or "user") of the 999f platform ("Site") and 999f ("we", "us" or "Platform"). By accessing the website or participating in any game, you are considered to have fully accepted these terms.

Definitions of some key terms used in this document are provided below:

• "Platform" — The 999f website, mobile version and all associated services.
• "Account" — A user's registered profile through which they participate in games and conduct financial transactions.
• "Balance" — The total amount in a user's account, combining deposited funds and winnings.
• "Bonus Funds" — Additional credits granted under promotional offers, usable subject to specific conditions.
• "Wagering Requirement" — The obligation to place bets a specified number of times before bonus funds can be withdrawn.

Eligibility and Registration

To register with 999f and use its services, you must meet the following eligibility criteria:

Age Requirement

You must be at least 21 years old. If the age information provided at registration is found to be false, the account will be closed immediately and the balance may be forfeited.

Identity Verification

You must provide genuine and accurate personal information at the time of registration. 999f may at any time request a government-issued ID, birth registration certificate or other relevant documents for identity verification. Withdrawals may be held until verification is complete.

Single Account

Each user may create only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and any bonuses or winnings will be cancelled.

Account Management

Password and Security

The security of your account is entirely your responsibility. You are advised to use a strong password and not share it with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

Personal Nature of Account

Your 999f account is strictly personal and non-transferable. Allowing a third party to use your account, placing bets on behalf of others, or operating the account as a gaming-related service is strictly prohibited.

Updating Contact Information

If your email address or any other contact information changes, update your account profile immediately. 999f will not be responsible if important notifications are missed due to outdated or incorrect information.

Account Inactivity

An account may be marked as inactive if there are no transactions or logins for 12 months or more. 999f reserves the right to apply applicable management fees to inactive accounts.

Deposits and Withdrawals

Financial transactions on the 999f platform are processed through bKash, Nagad and Rocket. All transactions are secured with SSL encryption.

Deposit Terms

• The minimum deposit amount is ৳500 for each payment method.
• Deposited funds are generally credited to the account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.

Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawal processing generally takes 10 to 45 minutes.
• Identity verification must be completed before a withdrawal can be made.
• Withdrawals may be partially restricted if active bonus wagering requirements have not been met.
• Withdrawals must be made to the same method used for the deposit wherever possible.

Transaction Verification

999f reserves the right to hold payments for further investigation in the case of suspicious transactions. We comply with applicable regulations to prevent money laundering and other financial crimes.

Bonuses and Promotions

Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, you must use the applicable promo code (if any) at registration and make a minimum deposit of ৳500.

Wagering Requirement

The wagering requirement for the welcome bonus is 10x (ten times). This means the bonus can be withdrawn after placing bets totalling 10 times the bonus amount.

• Only bets placed with bonus funds will count toward fulfilling the wagering requirement.
• If the requirement is not met within 30 days of receiving the bonus, the bonus will be cancelled.
• It is not possible to have more than one bonus active at the same time.

General Bonus Rules

• Bonuses are for personal use only and are non-transferable.
• Only one welcome bonus can be claimed per household or IP address.
• 999f reserves the right to cancel bonuses and conduct an investigation if bonus misuse is suspected.
• The terms of other promotions will be published separately with each offer.

Gameplay and Betting

Fair Play Policy

999f is committed to ensuring a fair and transparent gaming environment. All our games run on software from accredited game providers and outcomes are determined by a Random Number Generator (RNG).

Betting Limits

Each game has a defined minimum and maximum bet amount, which is clearly displayed in the game interface. 999f reserves the right to adjust the betting limits of any user under special circumstances.

Technical Errors

If a dispute arises over the outcome of a game due to a software or hardware technical error, 999f will review the game logs and make a final decision. 999f reserves the right to void any winnings obtained as a result of an obvious error.

VIP Program

There are three VIP tiers for regular users:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

Users can advance to higher VIP tiers through continued active participation. Each tier comes with additional benefits and priority service.

Prohibited Activities

The following activities are strictly prohibited on the 999f platform and will result in immediate account closure:

• Creating or operating multiple accounts.
• Abusing the system in violation of bonus terms (bonus hunting, arbitrage betting).
• Using automated software, bots or scripts to play games.
• Attempting to intrude on or hack the platform's security systems.
• Harassing, threatening or behaving inappropriately toward other users.
• Participating in money laundering or illegal financial activities.
• Creating an account with false information or committing identity fraud.
• Deliberately exploiting game errors or bugs.

Privacy and Data Protection

The security of your personal information is of great importance to us. 999f stores your data in an encrypted and secure environment. Full details of how we collect and use data can be found on our Privacy Policy page.

Use of Cookies

The 999f site uses cookies to function properly and to improve user experience. Continued use of the site will be taken as your consent to the use of cookies.

Data Sharing

We do not sell or rent your personal information to third parties. However, data may be shared with partners required to provide services (such as payment processing companies) or where required by legal obligation.

Intellectual Property and Copyright

All content on the 999f platform — logos, graphics, software, text, design elements and other intellectual assets — is the exclusive property of 999f and is protected under applicable copyright law.

Users are granted limited permission to use the platform for personal, non-commercial purposes. The following activities are strictly prohibited:

• Republishing or distributing 999f content without prior permission.
• Reverse engineering or decompiling 999f software.
• Using platform content for commercial purposes.
• Using 999f's brand name or logo without permission.

999f reserves the right to take legal action in the event of intellectual property infringement.

Limitation of Liability

To the maximum extent permitted by law, 999f will not be liable for:

• Disruption of game sessions due to technical issues, server downtime or loss of internet connection.
• Account losses resulting from a user's negligence or sharing of their credentials with a third party.
• Financial losses from gaming — online betting inherently carries financial risk.
• Issues arising from third-party service providers.

999f does not claim that the platform will operate without interruption or errors. The service may be temporarily taken offline for maintenance or upgrades.

Account Closure

Closure at the User's Request

You may voluntarily close your account at any time. Please withdraw your balance before doing so. Account closure requests can be submitted via 24/7 live chat or by emailing [email protected].

Closure at 999f's Initiative

999f may close any account immediately or with prior notice for the following reasons:

• Violation of any provision of these Terms.
• Evidence of fraud or fraudulent activity.
• Failure to cooperate with identity verification.
• Legal obligations or regulatory directives.

Balance After Closure

If an account is closed at 999f's initiative, balances earned through violations of the Terms may be forfeited. Legitimately earned balances (excluding bonuses) will be returned, subject to the completion of any investigation.

Changes to Terms

999f reserves the right to modify or update these Terms at any time. In the event of changes:

• Users will be notified of significant changes via their registered email or a notice on the site.
• Updated Terms will take effect from the date of publication.
• Continued use of the site after changes have been made will be considered acceptance of the new Terms.
• If you object to the new Terms, you will have the opportunity to close your account before the effective date.

The "Last Updated" date on this page always indicates the date of the most recent revision. The latest version of the Terms will always be available on this page.

Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these Terms, please contact our customer support team first. Our team provides support in Bengali 24/7.

• Live Chat: Available 24/7 through the site.
• Email: [email protected]

For dispute resolution, we prefer to resolve issues through discussion and mutual agreement first. Formal complaints submitted without first contacting the customer support team may not be accepted.